By Sophan Niwamanya
Stakeholders in the tourism sector in Kigezi have decried limited training among operators. They feel that with operators who have not acquired enough training in the industry, the country risks a lot.
This was raised during the completion of one-month training by Ukarimu Academy for tour operators in Kigezi and Rwenzori at Birdnest Hotel in Kabale on Tuesday.
The training is aimed at improving the quality of tour operators in Uganda’s hottest tourism spots.
According to Garassiano Kato, the Choice Gorilla Safaris Executive Director, the tourism sector in Uganda allows entry of every interested participant without regulation and this has risked its credibility.
Lillian Kamusiime, the director of Kigezi Biota tours, says that despite Uganda’s immense tourism potential, the personnel ability to deliver remains less compared to the neighboring countries.
Kamusiime says that they have opted to do a number of internal training to combat the challenge.
According to the Uganda Bureau of Statistics, the share of leisure tourists increased from 21 percent in 2012 to 25 percent in 2019 (from 89,000 to 126,000 tourists), and now form the largest share of tourists before Visiting Friends & Relatives and business tourists.